VisaPilot – Travel Visa Agency Management

VisaPilot is a comprehensive, full-featured visa processing and travel agency management platform built with Next.js 14, React 18, TypeScript, and MongoDB. Designed for visa agencies, immigration consultancies, student consultancies, and travel agencies of all sizes.
Visa Case Management
Complete visa application lifecycle tracking
Status workflow with validation (Draft → Submitted → In-Process → Approved/Rejected)
Agent assignment to cases with team management
Interactive checklist items with progress tracking
Case history and audit trail for accountability
Priority levels (Low, Medium, High, Urgent)
Expected decision date tracking with alerts
Internal notes and case documentation
Client Management (CRM)
Comprehensive client database
Lead management and conversion tracking
Client communication history
Document storage per client
Search and filter capabilities
Client status tracking
Document Management
Secure document upload and storage
Document categorization (Passport, Visa, Insurance, Financial, etc.)
Document status tracking (Pending, Approved, Rejected, Expired)
Version control for documents
Expiry date alerts
Direct upload from visa case detail page
Analytics & Reporting
Processing time analytics by visa type
Country-based success rate dashboard
Month-over-month trend analysis
Cases exceeding expected decision date alerts
Agent performance tracking
Revenue and application volume reports
Export reports to CSV
Billing & Accounting
Invoice generation and management
Payment tracking
Commission calculations
Transaction history
Financial reports
Multiple currency support
Workflow & Tracking
Visual case timeline
Embassy submission tracking
Approval history
Internal notes system
Import/Export case data
Notifications & Reminders
Automated email notifications
SMS notifications via Twilio
Document deadline reminders
Interview preparation alerts
Expected decision date notifications
Customizable notification templates
Compliance & Security
GDPR compliance tools
Data backup and recovery
Security audit logs
Two-factor authentication
Role-based access control
Document verification